Members in need of assistance should contact their care team directly or Customer Service, Monday-Friday, 8 a.m. to 4:30 p.m., CT. In an emergency, call 911.
Partnership Customer Service
Call: (608) 240-0035 or 1-800-963-0035
WI Relay 711
Fax: (608) 241-5230
You also can complete and submit the online Request Information form. Or write to:
Care Wisconsin Health Plan, 2802 International Lane, P.O. Box 14017, Madison, WI
53708-0017.
Contact Information for Care Teams
| Columbia County | Dodge County | Sauk County |
| Call (608) 742-8925 or | Call (920) 386-5030 or | Call (608) 742-8925 or |
| 1-866-561-2683 | 1-877-496-4413 | 1-866-561-2683 |
| WI Relay 711 | WI Relay 711 | WI Relay 711 |
| Address: | Address: | Address: |
| 2425 New Pinery Rd, Ste 201 | 820 N Main St, Ste C | 2425 New Pinery Rd, Ste 201 |
| Portage, WI 53901 | P.O. Box 147 | Portage, WI 53901 |
| Juneau, WI 53039 | |
| | |
| Dane County | Jefferson County | |
| Call (608) 240-0035 | Call (920) 674-8030 or | |
| 1-800-963-0035 | 1-877-496-3852 | |
| WI Relay 711 | WI Relay 711 | |
| Address: | Address: | |
| 2917 International Ln | 824 West Racine St | |
| P.O. Box 14017 | Jefferson, WI 53549 | |
| Madison, WI 53708-0017 | | |
Care teams are available Monday-Friday, 8 a.m. to 4:30 p.m., CT. After business hours, call the office general or toll-free number to reach the on-call care team on evenings, weekends and holidays. The on-call care team is available to assist you with urgent care situations and new service authorizations that cannot wait until the next business day.
H5209-002_H7475-001 CMS Approved 01/04/2011
Last Updated 01/04/2011
